WhatsApp API Setup
Professional, automated customer communication - where your customers already are.
Overview:
For most SMEs in Kerala, WhatsApp isn't optional. It's the primary channel customers expect. But personal number WhatsApp doesn't scale. We set up the official WhatsApp Business API for your company, connect it to automated order updates, customer support flows, and broadcast messaging, so your communication looks professional and runs without someone manually replying to every message.
What's Included:
- WhatsApp Business API account setup and verification
- Automated message flows (order confirmations, updates, FAQs)
- Integration with your existing systems where applicable
- Broadcast/campaign messaging setup for announcements or offers
- Team training on managing the connected inbox
Typical Process:
- Step 1: Business verification and API account setup
- Step 2: Design of automated flows based on your customer journey
- Step 3: Integration and testing
- Step 4: Go-live support and team walkthrough
Ideal For:
Businesses currently relying on a personal phone number for customer communication and ready to professionalize and automate it.